Introduction

Polaris Medspa Ops ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Clinic or business information
• Messages and inquiries submitted through our contact form
• Call recordings and transcripts from demo calls (for demonstration purposes only)

We may also automatically collect certain information about your device and usage of our website through cookies and similar technologies, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver and improve our services
• Send you updates, marketing communications, and service announcements (with your consent)
• Analyze usage patterns and improve our website
• Comply with legal obligations and protect our rights

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with:

• Service providers who assist us in operating our business (e.g., hosting, analytics)
• Professional advisors (e.g., lawyers, accountants)
• Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: will@polarisais.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.