Built for medspas that value speed, clarity, and patient experience.
Polaris Medspa Ops solves the problem of missed calls and slow follow-up. When your front desk is swamped during peak hours or your clinic is closed, new leads often go unanswered. That means lost revenue and frustrated patients.
Our intake systems are designed to feel like a professional front desk while staying within safe, non-clinical boundaries. We capture essential information, confirm interest via SMS, and deliver clean summaries to your team for follow-up.
This is overflow and after-hours coverage that supports your team, not replaces them. Your staff handles primary intake during business hours. We catch everything else.
Our values
Reliability over novelty
We focus on proven systems that work every day, not experimental technology.
Clear boundaries
We stay within non-clinical intake only and escalate complex inquiries to your team.
Patient experience first
Every interaction is designed to feel professional, warm, and helpful.
Simple systems that work daily
No complexity, no training burden. Just reliable overflow and after-hours coverage.